Our pillars
Climate Change
While we are confident in our current climate strategy, we understand that we must continue to anticipate the possible impacts of climate change on our activity, the possible new regulations and demands from our stakeholders, and prepare for future compliance challenges.
- Minimize Greenhouse Gas (GHG) emissions associated with our entire value chain.
- Address the demands of our stakeholders related to GHG emissions and the possible impacts of climate change on our operations.
The group´s commitment to the Science Based Targets Initiative
INDICATORS
Greenhouse Gas Emissions (GHG) (Ton CO2 Equiv- Scope 1+ Scope 2 ) (*)
2019
2020
2021
2022
(*) Scope 1 are direct greenhouse (GHG) emissions that occur from sources that are controlled or owned by Parques Reunidos (e.g., emissions associated with fuel combustion) and Scope 2 are indirect GHG emissions associated with the purchase of electricity.
Greenhouse Gas Emissions (Ton CO2 Equiv- Scope 3 (**)
2019
2020
2021
(**) Scope 3 is calculated using a hybrid methodology of primary data and secondary financial data, so it is calculated once the year’s consolidated accounts have been completed and audited. Therefore, year N Scope 3 figures will be reported on year N+1 sustainability report. Since it is mostly based on secondary financial data, the year-to-year.
Energy Management
The Group’s responsible energy consumption reduces its carbon footprint and has other environmental benefits, such as reducing air pollution and protecting biodiversity.
- Minimise energy consumption.
- Foster the use of renewable energy sources.
Electric charging points installed in Bobbejaaland (Belgium)
INDICATORS
100% of the electricity used in 2022 in our parks comes from renewable sources
Electricity from renewable sources (%)
2019
2020
2021
2022
Electricity backed by EACs (Energy Attribute Certificates).
Water Management
We recognize that the activities of some of our parks are water intensive and are committed to a rational use of water resources through effective water management practices.
- Minimize water consumption.
- Foster the use of non-freshwater where possible, with special focus on areas classified as high or very high water-stressed areas.
Movie Park “Night-time Irrigation” (Germany)
INDICATORS
Total water consumption (1,000 m3)
2019
2020
2021
2022
Intensity of water consumption (1,000 m3/ 103 visitors)
2019
2020
2021
2022
Figures refer to water withdrawal including third party water, ground water, surface water and sea water.
Non-freshwater water (recycled water from third parties and groundwater) in high or very high-water stressed areas (% vs total consumption)
2019
2020
2021
2022
Responsible Consumption and Waste Management
Through environmental awareness campaigns, we foster the awareness of both employees and partners, as well as customers, regarding responsible consumption and waste reduction.
- Minimize the amount of waste produced.
- Reduce the use of single-use plastics.
- Reduce food waste in catering activities.
- Minimize the amount of waste sent directly to landfill.
Parque de Atracciones “Reusable Cups” (Spain)
INDICATORS
Waste generated (Ton)
2019
2020
2021
2022
Waste generation intensity (Kg/103 visitors)
2019
2020
2021
2022
Conservation of Biodiversity and Animal Welfare
We work to guarantee the future of biodiversity, both in the wild, with programs for endangered species, and in the zoos, through education, raising conservation awareness and participating in research projects in collaboration with different research entities, and universities. As part of the continuous improvement process, an Animal Welfare Program is being carried out in collaboration with ZAWEC (the Zoo Animal Welfare Education Center).
- Foster the protection of biodiversity, and the conservation of natural heritage.
- Foster knowledge of the different animal species, the different ecosystems and their conservation, as well as the conservation and protection of threatened or endangered species.
- Achieve high standards of animal welfare in support of our goals as a modern conservation organization by providing environments that focus on the physical and behavioral needs of the animals.
Marineland “ObsTortueMed” (France)
INDICATORS
Births, rescue, rehabilitation and release of endangered animals:
7 scientific articles in which the parks has participated
40 harbours in south east France engaged in marine turtles observation
2 wild turtles saved and released
3 barn owl chicks were reintroduced in nature
Health and Safety (workers and guests)
We work to prevent and mitigate possible impacts related to health and safety through the inclusion of criteria related to health and safety in all Parques Reunidos work centers and all activities.
The Group’s commitment to safe leisure starts from the design of activities, facilities, and equipment and is based on rigorous operation and maintenance.
- Provide safe and healthy workplaces for the Group’s employees and collaborators.
- Provide safe leisure for all visitors to the Group’s parks.
- Zero harm.
Zoo Aquarium “Exoskeletons” (Spain)
INDICATORS
Injury frequency rate (occupational injuries /106 hours worked)
2019
2020
2021
2022
Occupational illnesses
0 Illnesses in 2022 (0 in 2019 and 2022)
Incidents related to the activity of the parks and its attractions (incidents/106 visitors)
2019
2020
2021
2022
Inclusion, Diversity and Equity
Our Code of Conduct foresees that everyone who works for Parques Reunidos Group must be treated with the utmost dignity and respect and may not suffer physically or psychologically as a result of their work. It also establishes that no employee may be discriminated among other reasons, due to their origin, ethnicity, color, gender, sexual orientation, language, civil status, religion, political opinion, physical appearance, ideology, nationality, social origin, social condition, disability, age, belonging to any association or any other condition.
- Foster equal opportunities.
- Foster talent without gender distinctions.
- Foster the inclusion of underrepresented groups.
Spanish Parks “Hiring staff with disabilities” (Spain)
INDICATORS
Distribution by gender
Women in total staff (%)
2019
2020
2021
2022
Women in management (%)
2019
2020
2021
2022
Accessibility
Parques Reunidos facilitates access to leisure for people with disabilities.
For this purpose, our parks have discounts and preferential access, as well as information and accommodation services for guests with particular requirements.
- Provide inclusive and accessible leisure to the Group’s parks for all visitors
Mirabilandia “Field test for visually impaired people” (Italy)
INDICATORS
100% of our European parks offers discounts for guests with a disability and/or their companions
Employee Engagement
Measuring and monitoring employee engagement enables Parques Reunidos to anticipate issues and prevent potential scenarios that could affect the workforce and the Group.
High employee engagement helps retain and attract talent.
- Create an optimal workplace place to develop the professional career for any employee of the Group.
- Foster quality and flexible employment capable of providing the parks with the human resources needed at any time.
- Foster work-life balance and employee wellbeing.
- Foster free-flowing and transparent communication.
- Improve the performance of our teams through an increase in knowledge and skills.
Active Listening Employee Voice (ALEV)
INDICATORS
Distribution by age
- <25
- 25-45
- >45
Hours of Training (hours/worker)
2019
2020
2021
2022
Social Impact Projects
The “Parques Reunidos Spirit” acts as an umbrella program for all the social, educational, environmental awareness and biodiversity promotion and conservation actions carried out by the parks, central offices and Parques Reunidos Foundation.
CHILDHOOD AND HEALTH
Bring leisure to children and adults with serious or chronic childhood illnesses. Promote healthy habits to avoid the emergence of illnesses.
SOCIAL INCLUSION
Facilitate access to leisure for families with scarce resources or at risk of social exclusion, as well as to people with disabilities.
EDUCATION AND AWARENESS
Develop programs and activities to give visibility to our environmental commitment and involve visitors in efforts to generate awareness.
CONSERVATION AND RESEARCH
Create original programs and participate in international projects in situ and ex situ for the conservation of biodiversity, ecosystems, and threatened species.
- European parks “Free tickets for Ukrainian refugees”
INDICATORS
In Spain, all the actions and projects mentioned are carried out with the coordination of the Parques Reunidos Foundation.
Total number of Beneficiaries **
Childhood and health
Social inclusion
Educational and awareness
Biodiversity and research
Weight of total economical valuation (% vs total valuation)*
Childhood and health
Social inclusion
Educational and awareness
Biodiversity and research
*The number of beneficiaries has been calculated based on the number of tickets donated (1 ticket= 1 beneficiary) and for donations that are not tickets, an estimate has been made. **It includes the value of tickets and other goods donation, as well as direct financial contributions. Due to the characteristics of the Education and awareness and Biodiversity and research projects, it may not always be possible to value their economic impact so only those in which there is a ticket donation, or a direct financial contribution are included.
Ethics and Anti-corruption
We are firmly committed in the fight against unethical behavior and have a zero tolerance to it.
- Zero incidents related to our Code of Conduct
INDICATORS
Serious ethical breaches proved(number of breaches per 103 employees)
2021
2022
Serious breaches are those that end with criminal proceedings and/or employee’s dismissal.
Training sessions for criminal risk prevention to 314 employees
Sustainable Procurement
We ensure sustainable management of the supply chain and the use of products and services with low environmental impact.
- Foster environmental and socialsustainability throughout the supply chain.
- Promote relationships with suppliers that contribute to achieving the Group’s sustainability objectives.
INDICATORS
In 2022, Parques Reunidos approved a new Procurement Policy to optimize and standardize procurement processes.
The Group's suppliers must sign the Supplier Code of Conduct, in which they undertake to always act ethically and have the appropriate mechanisms to detect and combat fraud, bribery and corruption in all its forms.
To assess Parques Reunidos' suppliers beyond the technical and economic criteria, a questionnaire is sent to each supplier at the end of each tender. The questionnaire enables Parques Reunidos to obtain a quantitative view of the suppliers’ environmental, social and governance performance through a selfassessment in order to continue moving towards a more sustainable and socially responsible supply chain throughout the Group.